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Report a malfunction

Do you have a malfunction to report?

Do you have a malfunction to report? When reporting a malfunction, you are our ears and eyes. It helps us a lot if you can inform us about the location and the pump number. Where you see the malfunction: the payment pole or the counter or maybe not at all. What is not functioning: the nozzle (tank gun), maybe there is no pressure or the hose is off. Are there other things we need to know: did you press the emergency stop or can you only fill up a little bit. We want to know it all.

 

Report fault

 Prefer to contact us by phone?

In case of a malfunction at one of our petrol stations, you can also contact our 24/7 breakdown service by phone.  This can be reached by phone at: In case of a malfunction at one of our petrol stations, you can also contact our 24/7 breakdown service by telephone.  This service can be reached by phone at:

085-0704720

During office hours, you can also chat with our customer service team. 

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